Eon Gems

Shipping policy

We aim to keep our shipping process transparent and reliable for every customer.

Since many of our jewelry pieces are custom made, each order goes through a structured preparation process before shipment. 

Each order is thoroughly inspected, professionally packaged, and shipped through trusted courier partners to ensure safe and secure delivery.

Order Processing Timeline

Because most pieces are produced after the order is confirmed, the order moves through several stages before dispatch.

Timeline

Process

Week 1

CAD design preparation and approval

Week 2 – Week 4

Jewelry manufacturing or gemstone manufacturing

Week 5 – Week 6

Final payment confirmation, quality inspection, packaging, and shipment dispatch

This timeline allows us to maintain proper craftsmanship and quality control before sending the order.

Shipment Partners

We work with well-known third-party logistics providers depending on the destination and which courier service is performing best in that region.

Estimated Delivery Time Delivery timelines mainly depend on the destination and the courier network handling the  shipment. 

• Most international locations: approximately 7–10 Weeks after dispatch
• United Kingdom (UK): around 10–15 business days

 Shipment Security

Every parcel is insured during transit until delivery. Once the shipment is dispatched, a tracking number will be provided

so customers can monitor the delivery status

 

Worldwide Shipping

We provide secure international shipping and regularly deliver orders to jewelry brands, designers, and retailers across multiple countries.Delivery timelines may occasionally vary due to customs clearance, courier operations, or other external factors.

 

Shipping Highlight

Manufactured & Shipped from Jaipur
All products are manufactured in our Jaipur facility and shipped worldwide with reliable logistics and secure packaging.

Certified Quality Standards
Every gemstone is manufactured and finished under strict quality standards to ensure consistency, durability, and precision.

Secure Packaging & Global Shipping
Each order is carefully inspected, professionally packaged, and shipped with full transit protection to ensure safe delivery.

Trusted by Jewelry Brands Worldwide

including Dubai (UAE), Qatar, Saudi Arabia, Kuwait, Oman, Bahrain, United Kingdom, Europe, Germany, France, Philippines, Malaysia, Mauritius, Mexico, United States, etc.